Shipping and Returns

Shipping

We ship throughout Spain, including:

  • Peninsula

  • Balearic Islands

  • Canary Islands

  • Ceuta and Melilla

We process and ship orders within 24 to 48 business hours after receiving payment confirmation. Delivery times may vary depending on the destination location:

  • Peninsula : 2-4 business days

  • Balearic Islands : 3-5 business days

  • Canary Islands : 4-7 business days

  • Ceuta and Melilla : 4-7 business days

You will receive a tracking number once your order has shipped.


Returns

If you are not satisfied with your purchase, you can request a return within 14 calendar days of receiving your order.

Conditions for returns:

  • The product must be unused, in its original packaging and in perfect condition.

  • Returns of personalized or used products will not be accepted.

  • Return shipping costs are the customer's responsibility, unless the product is defective or arrived damaged.

To request a return, please contact us via email or the contact form, including your order number and the reason for the return.